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| PRIVACY
& SECURITY |
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We pledge to keep all of your personal information confidential. It will never be shared without your written consent. This information is used to enhance the features and content of our online offerings, and not for any other purpose.
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Saytek
employs powerful 128-bit encryption technology and Secure Socket
Layers (SSL) in all areas where your personal information is required.
For your protection, Saytek's TekStore is certified by VeriSign,
the industry leader in SSL-based eCommerce security.
Seller
hereby expressly disclaims all warranties either expressed or implied
warranty of merchantability or fitness for a particular purpose.
This disclaimer by the seller in no way affects the terms of the
manufacturer's warranty, if any. Title to goods herein being purchased
is retained by the seller until goods are paid for by the purchaser
and at that time title passes to the purchaser. If goods herein
being purchased are being purchased for purposes of export, purchaser
must obtain from the federal government certain export documentation
before shipping to a foreign country. In addition, manufacturers'
warranties for exported goods may vary or even be null and void.
If you have questions, please inquire. Any and all liability is
only for the products purchased.
All
pricing subject to change. For all prices, products and offers,
SAYTEK reserves the right to make adjustments due to changing market
conditions, product discontinuation, manufacturer price changes,
errors in advertisements and other extenuating circumstances.
SAYTEK accepts, Mastercard, Visa, American Express and Discover credit cards.
Credit card charges are not submitted until time of individual product shipment.
You may receive multiple or incremental charges on your credit card
reflecting multiple shipments. Many credit card vendors will deny
high dollar-value charges typical of technology purchases. If this
occurs, please contact your credit card vendor to authorize the
payment. If we cannot verify proper payment, we will attempt to
contact you via phone and email. Customers with open orders not
responding to payment requests will have their orders canceled after
10 business days.
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USING
A CREDIT LINE / CUSTOMERS WITH PAYMENT TERMS: |
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Business
customers with established credit/payment terms will be invoiced
appropriately. Shipping methods and charges may differ based on
your agreement with SAYTEK. Customers with delinquent invoices may
be restricted from ordering online or via phone, fax or verbal order.
Please contact our Sales Team for information on your account payment
status and credit standing.
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CHECK
PAYMENT POLICY: |
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SAYTEK
will accept personal and business checks for online orders order
placed with a Purchase Order Number, please allow 10 business days
for clearing. SAYTEK WILL NOT PROCESS ORDERS OR SHIP PRODUCT PRIOR
TO FUNDS CLEARING.
At this time, SAYTEK does not accept COD orders.
Shipping
and handling charges on orders may vary; contact your SAYTEK account
manager for our most current and competitive rates, options and
shipping methods. Shipping estimates and methods displayed on this
site may not reflect accurate information for customers with established
shipping terms. Our account team will adjust your shipping rate
and method appropriately after your order is submitted. Weight and
size restrictions may affect freight method and charges. Saytek
does not accept international orders online. Please contact our
Sales Team at 888-668-6601 for information on international shipping
and restrictions.
- SAYTEK offers a 30 day return policy on selected items based
on manufacturer return policies. For further information not listed,
please contact your SAYTEK account manager.
- Please call 888-668-6601 or e-mail our Returns Department at
returns@saytek.com to
obtain a Return Merchandise Authorization (RMA) number before
shipping your product. NO returns of any type will be accepted
without an RMA number. For faster service, please have the following
information on hand when calling for an RMA number: customer name,
invoice number, serial number and nature of the problem.
- All products returned MUST: be 100 percent complete, contain
ALL original boxes and packing materials, have original UPC codes
on the manufacturer boxes, contain all manuals, blank warranty
cards and other accessories and documentation provided by the
manufacturer.
- Customer is responsible for shipping charges on returned items;
SAYTEK will match your shipping method on your replacement or
exchange item(s). Some business customers may qualify for free
return-to-SAYTEK shipping.
- SAYTEK strongly recommends you fully insure your return shipment
in case it is lost or damaged and you use a carrier that can provide
you with proof of delivery for your protection.
- If merchandise arrives damaged: save the merchandise AND the
original box and packing it arrived in, notify SAYTEK immediately
to arrange for a carrier inspection and a pick up of damaged merchandise.
- DEFECTIVE returns can be returned directly to SAYTEK within
30 days from the invoice date, at SAYTEK's discretion for: credit,
replacement, exchange or repair.
- Manufacturer restrictions may apply to your return. Please contact
us for specific information on your purchase.
- NON-DEFECTIVE returns can be accepted directly by SAYTEK within
30 days from the invoice date, at SAYTEK's discretion for: credit,
exchange. All NON-DEFECTIVE returns are subject to a 15 percent
restocking fee and applicable shipping charges. Business customers
may have different return policies, please contact us for details.
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SOFTWARE
RETURN POLICY: |
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Only
defective software titles can be returned to SAYTEK. The return
must take place within 30 days of invoice date and may only be replaced
for the SAME software title. Unopened software may be returned for
refund or exchange within 30 days of invoice date. Non-defective,
opened software may not be returned under any conditions. Multiple
software licenses cannot be returned for refund or exchange unless
first authorized by the manufacturer. NOTE: Multiple software
licenses cannot be returned for refund or exchange unless first
authorized by the manufacturer. Multiple licenses may not be returned
beyond 30 days for any reason.
All
trademarks and registered trademarks are the sole property of their
respective owners. Photographs courtesy of respective manufacturers.
SAYTEK and Saytek logo are registered trademarks of Saytek, LLC.
Copyright © 2005 Saytek, LLC.
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